不少人在买了东西后会遇见如此或那样的问题,产品水平问题发生后换货是较快的处置办法,下面记者为大伙收拾的换货英文信，期望对大伙有用!
换货英文信原文
Dear Mr. Chen，
We were sorry to receive your e-mail informing us that you are having some technical trouble with our products.
So far, we haven't heard of any similar problem with this particular software from other users. Nevertheless, we have already arranged a replacement to be sent to you so that you can fully appreciate our state-of-the-art software.In the meantme, will you please send your copy of the sofware back for us to inspect?
Thank you for bringing the mater to our atenton.
Sincerely yours，
John, Manager
换货英文信翻译
尊敬的陈先生：
大家非常抱歉收到你的信告知大家关于大家的商品你们有一些技术问题。
到现在为止，大家还没收到过其他用户关于这个特殊软件的任何有关问题。不过，大家已经更换了一个发给了你，期望你能充分用大家的先进软件。同时，你能把软件的副本寄给大家检查吗?
谢谢你提醒大家注意这个问题。
约翰，经理敬上
