商贸英语|如何写信需要特别理赔

大家过去说过如何写需要理赔的信。这种信件主如果针对水平差的商品和服务、受损的货物、不合宜的包装等等提出理赔需要。如此的理赔需要一般直接提出就能解决。

然而，有时理赔需要或许会被忽视甚至拒绝，或者所需要的理赔本身就不同于通常情况下的需要。在这样的情况下，就得想法说服他们同意理赔需要。这一次大家就来看看如何写需要特别理赔信。

在写理赔信的时候，过于强硬、愤怒的语气不会有太大有哪些用途。语气表达态度。为了说服他们同意你的适当的理赔需要，信需要写得合理、有逻辑，语气需要礼貌适合。

下面是写特别理赔信应遵循的法则：

1. Begin with pleasant comments that will draw the reader's attention and make him receptive to the problem and its solution.

2. Present evidence for your claim after establishing the initial agreement； be sure to offer the convincing proof.

3. Include all necessary data such as date， place， people involved， policy， and other relevant information. In stating the facts， be sure not to make unsubstantiated assertions.

4. Place yourself in a good position to counter possible objections to the adjustment request.

5. State exactly what you expect after explaining why you expect it.

6. Be sure to use a courteous^{1 and logical tone in writing the whole letter. In requesting the adjustment， you can appeal to your reader's sense of fair play， to a desire of customer goodwill， to need for a good reputation， and also to a sense of legal or moral obligations}